Design, not necessarily. Testing at each stage along the way, absolutely, with a core of those who may have felt excluded in the past. If they still feel excluded at any step, take a step back again and resolve.
Mhor Collective:
People should definitely be more involved in the design of digital services, as they should with all services.
This should be achieved by engaging with people who do not use, or are not confident users of, digital services from the outset.
Working in partnership with third sector/community based organisations, offering paid opportunities for facilitated engagement with those who are not using the internet
However digitisation should never be the key driver. Better-run services that respond to people’s desires and well-being should be the focus. If digital can help with that, so much the better, but the tail should not wag the dog.
Yes, we have representatives from schools feeding back to the council on other topics, why not digital?
Would like to have more involvement in what websites are banned as this can inhibit ability to complete work effectively. Would be beneficial if this was dependant on year group/stage in school.
A schools' digital forum would allow feedback to be given
GYIP - Better for GCC to know what Young People want. Preferably through Instagram, TicTok or bespoke young people app. Utilise youth services to embed consultation with Young People.
GYIP Staff - Yes, using social media and by ensuring that consultations are carried out directly with Young people in their own environment.
Design, not necessarily. Testing at each stage along the way, absolutely, with a core of those who may have felt excluded in the past. If they still feel excluded at any step, take a step back again and resolve.
Mhor Collective:
People should definitely be more involved in the design of digital services, as they should with all services.
This should be achieved by engaging with people who do not use, or are not confident users of, digital services from the outset.
Working in partnership with third sector/community based organisations, offering paid opportunities for facilitated engagement with those who are not using the internet
However digitisation should never be the key driver. Better-run services that respond to people’s desires and well-being should be the focus. If digital can help with that, so much the better, but the tail should not wag the dog.
Of course as we know what we require in our immediate area and the city centre.
Yes, we have representatives from schools feeding back to the council on other topics, why not digital?
Would like to have more involvement in what websites are banned as this can inhibit ability to complete work effectively. Would be beneficial if this was dependant on year group/stage in school.
A schools' digital forum would allow feedback to be given
Yes, voices need to be heard and reached. Both in school and via technology - Tiktok / Instagram.
GYIP Girls - Yes young people's voices need heard. Text, live consultations, Videos are useful. Engagement in schools works
GYIP - Better for GCC to know what Young People want. Preferably through Instagram, TicTok or bespoke young people app. Utilise youth services to embed consultation with Young People.